Privacy Policy | Al Raha Holiday Homes

1. Information We Collect

We collect guest contact details (name, email, phone number, nationality where required) and transactional booking records exclusively to manage your accommodation reservations.

2. Secure Storage of Payment Receipts

Payment transaction receipts uploaded to verify bank transfers contain sensitive financial information. These files are stored in private, access-controlled storage buckets and are never accessible to the public or other guests. Signed, time-limited URLs are used strictly for authorized administrative verification.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. Data is shared only with verified operational personnel necessary to fulfill your check-in access and comply with UAE legal obligations.